Mediflow Waterbased Pillow FAQ |
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1. How do I care for my pillow?
For more detailed instructions please click here.
2. How long can the water be left in the Waterbase® pillow before it needs to be changed?
The water can be left in the pillow for up to one year, and then it should be changed. Many people like to wash their pillows, so that is a good time to change the water, because you should empty the water from the pillow before washing it.
3. Is normal tap water OK to use in my pillow?
Yes
4. Can the Mediflow Waterbase® pillow be washed?
Yes, the Waterbase® pillow can be washed according to the instructions on the care label. You must first empty the water and air from the pillow before washing it. Make sure the cap is replaced before washing. Water temperature should not exceed 105 degrees. Let the pillow air dry. Do not put the pillow in the dryer.
5. Is the Mediflow Waterbase® pillow available in different sizes, i.e. standard, queen or king size?
The Mediflow pillow is a "Jumbo" size, it is 20" x 28" to fit a standard or queen pillow case.
6. Is the Mediflow Waterbase® pillow guaranteed against manufacturing defects?
Yes, Mediflow Inc. provides a 3-year warranty covering manufacturing defects.
7. What type of polyester filling is used in the Mediflow Waterbase® pillow?
Our pillow is filled with a high-quality, machine-washable pillow with a special finish to insure that it does not "lump up" or flatten out. It will respond quite well to periodic washing to rejuvenate the polyester.
8. Is the Mediflow pillow hypoallergenic?
Yes
9. Can I get a natural filling Waterbase® pillow?
Yes. Mediflow also makes a down filled Waterbase® pillow. To find out where to purchase one, call our customer service number at (800) 308-3069.
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